POSTED ON 7/13/2020 – Mazak machines are often critical for its customers’ businesses, and any downtime can mean the customer is losing money. So, the company’s service delivery speed is crucial to its customers’ success.
After comparing a variety of solutions, Mazak chose to implement Microsoft Dynamics 365 Field Service, supported by MCA Connect, a Gold competency member of the Microsoft Partner Network. The new system has significantly accelerated Mazak’s response time to service requests and created a more transparent and effortless experience for customers.
Learn how Mazak reduced response times and boosted efficiencies with Microsoft Dynamics 365 Field Service.