New Mazak Machines l Service and Support


When you partner with Machinery Systems and Mazak, you'll experience Optimum, the hallmark of customer support, service and training as well as the latest in advanced manufacturing technology, helping you improve the efficiency and profitability of your business.

Optimum Support and Service

  • 24/7 technical phone support
  • Online parts ordering and tracking
  • Replacement parts shipped within 24 hours

    • Access to more than 46,000 parts, valued at more than $65 million, from complete modular units to simple parts

    • Same day shipments available on all orders received before 7 p.m. EST

    • Open Monday - Saturday
  • Application review, design and installation by skilled application engineers

  • Access to your maintenance manuals, including all schematics, mechanical and maintenance documentation, in a convenient digital format, customized to your unique machine configuration

  • On-site service and installation by highly qualified, factory trained technicians

  • Module replace/repair/rebuild/exchange program (the industry's first), giving you access to a large inventory of new and remanufactured main and live spindles available for 24-hour shipment from Mazak's Florence, KY Optimum Support Center

  • Warranty on both new and remanufactured parts
  • Training programs: on- and off-site, as well as virtual

847.882.8085 (IL)  262.781.4850 (WI)
Copyright Machinery Systems, Inc. 2016. 847.882.8085. email: